Every Order. Every Channel. One Dashboard.

Core Features

Order Centralization

Unified Order Record

Gain a single source of truth by centralizing every order from every sales channel into one normalized view. Whether an order originates from Shopify, Amazon, or a local marketplace, it is transformed into a consistent format that includes customer details, line items, payment status, and shipping information. This canonical structure ensures your team follows the same workflow every time, regardless of where the customer shopped.

Manage international operations with ease using multi-currency support and customizable order numbering. You can view transactions in their original currency while tracking everything in your base currency for accurate reporting. The system also preserves the raw JSON data from the source channel for deep reference, ensuring you have access to every detail while maintaining a clean, sequential internal numbering system that fits your business needs.

Workflow Automation

Powerful Automation Rules

Eliminate repetitive manual tasks by letting our automation engine handle order triage. You can build complex logic using condition groups to identify specific orders based on totals, destination, SKU, or payment method. Once a match is found, the system can automatically tag the order, update its status, notify your team via Slack, or trigger external webhooks for fraud detection and fulfillment routing.

These rules allow you to prioritize high-value VIP orders, flag potential fraud, or route fragile items to specific warehouses without human intervention. The system maintains a detailed execution log so you can track which rules are firing and how they impact your efficiency. By automating the routine, your team can focus exclusively on managing the exceptions that require a personal touch.

Professional Documents

Branded Invoicing

Deliver professional, automated invoices that reflect your brand identity. The system can generate invoices automatically upon order creation or fulfillment, or you can create them manually for B2B and wholesale accounts. Every invoice includes your logo, company details, and a clear breakdown of taxes, discounts, and shipping, ensuring your customers receive a polished document every time.

Distribution is entirely automated, with the ability to email PDF invoices directly to stakeholders or provide access through a secure customer portal. For your back-office needs, our invoicing system integrates with accounting software like QuickBooks and Xero, or allows for batch CSV exports. This ensures your financial records remain accurate and your payment terms are clearly communicated to your clients.

Fulfillment

Shipment and Tracking Integration

Close the loop on fulfillment by connecting shipping records directly to your orders. The system supports manual fulfillment, partial shipments, and multi-package orders, giving you the flexibility to ship what is available when it is available. Once a shipment is created, tracking numbers are stored and linked to major carriers like UPS, FedEx, and DHL for real-time status monitoring.

Automated notifications keep your customers informed by sending branded emails or SMS updates at every milestone, from initial dispatch to final delivery. This tracking data is pushed back to your sales channels automatically, ensuring your marketplace ratings remain high and your customers are never left wondering about their order status. By pulling carrier updates directly into the order timeline, you can proactively manage delivery exceptions before they become complaints.

Frequently Asked Questions